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Convenience services
Electronic bill
payment service with Bill Payer
Our new online bill payment
service, available at no charge, can be used to schedule almost any bill
payment. You can even schedule payments to recur automatically. And you'll
continue to receive bills through the regular mail, retaining the ability to
verify the bill's amount.
Here's how to
participate:
- Be a member and have a share draft
(checking) account;
- Enroll using the site
- Receive nofication of your
approval. Then, login to enter you account.
American Express
travelers and gift cheques
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Remember
the credit union for your traveling or gift-giving needs. For its members,
the credit union offers single-signature travelers cheques at no fee. For a
small service charge, dual-signature cheques and gift cheques also are
available.
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 Direct deposit
Direct deposit allows any amount to be deducted automatically from your pay
and deposited, as you choose, in your credit union savings and/or loan
accounts. Direct deposit is a convenient way to save money or make loan
payments, without ever having to come to the credit union. If you are a
Fannie Mae employee, see the instructions
for setting up direct deposit using Fannie Mae's MyData system. If you are
not a Fannie Mae employee, contact your employer to establish direct depost
at the credit union. You will need the credit union's ABA routing number: 254074578. If you have
questions or need assistance, call 202-752-6662 or send an e-mail message to Jean Oates.
Home banking with
Home Financial Services
Now you can enjoy the
added convenience of online banking with Home Financial Services,
which makes it easier for Fannie Mae Credit Union members to manage their
finances 24 hours a day, 7 days a week from anywhere you have Web access.
Regardless of whether you
are at work, home, or on the go, Home Financial Services allows you to check
account balances, review transactions, and transfer funds between accounts.
Information hotline
(202) 752-4863
Members and prospective members can access information on our savings rates,
loan rates, and current loan promotions by dialing the main number, (202)
752-4863, and following the simple instructions. Callers may also request
that a current rate sheet or loan application be sent to them by fax. This
service is available 24 hours a day, seven days a week.
TellerLine 24-hour
telephone teller system
1-888-FAN-8909 or (202) 752-7285
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With
Fannie Mae Federal Credit Union’s 24-hour telephone teller system, you can
access your account and process transaction nearly 24 hours a day, 7 days a
week. TellerLine puts a teller in your home, office, car, or anywhere there
is a touchtone telephone so you can:
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- Check your share and loan
balances
- Make check withdrawals (to be
mailed to you)
- Transfer funds from one
account to another
- Make loan payments (by transferring
funds from an account)
- Inquire about cleared drafts
- Check on deposits and
withdrawals
- Request tax information
- And much more
TellerLine is easy to
use. And changes to your account are made immediately, accurately, and
confidentially.
To apply and receive your
personal identification number, stop by your local credit union office. Or,
to have an application mailed to you, call 202-752-6662 or send an e-mail
message to Jean Oates.
Additional
information in this section:
Before
you can use TellerLine
How to use TellerLine
Helpful hints
Transaction samples
Transaction and suffix codes
Before
you can use TellerLine
You'll need the following to use TellerLine:
- A touch-tone phone or
touch-tone converter.
- The transaction and suffix
codes for the specific function you which to use.
- Your Fannie Mae Federal Credit
Union account number.
- Your personal identification
number.
How to
use TellerLine
1. Call TellerLine at
1-888-FAN-8909 or 202-752-7285 using a touch-tone phone.
2. Enter your account
number following by the # key.
3. Enter your assigned
four-digit PIN followed by the # key.
4. Enter a transaction
code followed by the # key. You'll find the transaction
codes below and on your credit union membership card.
5. Depending on your
transaction, you may be asked to enter an account suffix
to identify your type of account with the credit union. Suffix codes also are
listed below and on your credit union membership card.
6. When your transaction
is completed, you may continue with another transaction, or you may end the
call. To end the call, simply hang up or enter the number "99"
followed by the # key.
Helpful
hints
- Always enter # at the end of
each input. Enter the exact amount for each transaction, including both
dollars and cents.
- For example, to enter
$130.00, enter 13000#.
- To pause TellerLine at any
point, enter *.
- To repeat the last message
spoken at any time, enter *#.
- To clear the last instruction
you entered, enter **. Then re-enter your request,dollar amount #, suffix,
etc. as you desire it to be.
- You can cancel a transaction
at any time. Once you have given your final approval, however,
TellerLine cannot cancel the transaction.
Transaction samples
Share balance inquiry
- Press 72#.
- TellerLine: "Your share
balance on Suffix A is $200.00. Your share draft balance on suffix X is
$245.35."
Account to account
(share to share) transfer
- Press 78#.
- TellerLine: "Transfer
from which share suffix?"
- Enter 21# (21 = suffix A,
Main Share Account)
- TellerLine: "Transfer to
which share suffix?"
- Enter 92# (92 = suffix X,
Share Draft Account)
- TellerLine: "Please
enter amount to be transferred."
- Enter 5000# ($50.00)
- TellerLine: "You have
selected a transfer from share suffix A to share suffix X for $50.00. Enter
0 to cancel the transaction or enter 1 if correct."
- If correct, enter 1#.
- TellerLine: "Transaction
has been completed. Your share balance on suffix A is now $750.00. Your
share balance on suffix X is now $90.00."
Transaction
and suffix codes
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Transaction
codes
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72#
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Share
balance
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52#
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Loan
balance
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73#
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Share
draft inquiries
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79#
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Check
mailed to member
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78#
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Share
to share transfer
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57#
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Loan
payment from shares
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84#
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Current
YTD dividends and interest
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53#
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Last deposit
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59#
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Last
withdrawal
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99#
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To
terminate transaction
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Account
suffixes
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A
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Main
share account
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B
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Secondary
share account
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H
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Holiday
Club account
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I
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IRA
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J
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IRA
certificate
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M-U
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Certificates
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X
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Share
draft account
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A-Z
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Loans
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Suffix
conversion table
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A
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21#
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N
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62#
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B
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22#
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O
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63#
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C
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23#
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P
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71#
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D
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31#
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Q
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77#
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E
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32#
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R
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72#
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F
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33#
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S
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73#
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G
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41#
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T
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81#
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H
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42#
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U
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82#
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I
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43#
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V
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83#
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J
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51#
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W
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91#
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K
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52#
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X
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92#
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L
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53#
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Y
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93#
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M
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61#
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Z
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99#
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United Buying Service (UBS)
Through United Buying Service, Washington
area members can receive savings on cars and furniture.
Cars
The credit union has available to its members the Official UBS Price Book and
local car buying service for auto purchasing.  UBS saves you money by negotiating a price for you. In
fact, the volume of consumers represented by UBS enables you to buy many
vehicles for as little $100 above dealer cost. UBS works with nearly 100
local dealers and has pre-negotiated the lowest car and truck prices for you!
Here’s how to take advantage of this service:
- Just call 301-657-1920 and a
UBS Customer Advisor will refer you to a dealer.
- You will be issued a free
Purchase Certificate that entitles you to the UBS price.
- Take your Certificate (or the
Certificate number if you haven't received a hard copy) to the trained
UBS Representative at the recommended dealership.
- UBS will audit your purchase
when requested and arrange to correct any discrepancies.
- Additional manufacturer’s
rebates and incentives, when available, will reduce your UBS price even
further.
Furniture
UBS has local furniture savings for you. With over 300 different name brands,
your selected is almost unlimited.  You will find quality furniture
for every room in your house and office.
Decorating will be easy
with all of the selections. Whether you are looking for a certain brand such
as Henredon, Stanley,
Century as well as many others, the UBS authorized Sales Representative will
help you find what you are looking for. You will also be able to save on new
carpeting and accessories.
To take advantage of
these savings, call 301-657-1920. The UBS representative will issue a
Purchase Certificate good at a local authorized dealer.
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Rates/Fees |Want to volunteer?
| Chairman's Corner | Contact
us
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Your savings insured to $100,000
by NCUA.
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The Fannie Mae Federal Credit Union does business in compliance
with the Federal Fair Housing Laws and the Equal Credit Opportunity Act.
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©1999-2008 Fannie Mae Federal Credit Union. All Rights
Reserved.
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